Fast-growing online business is threatening stationary (bricks-and-mortar) retail at its core. The stationary (bricks-and-mortar) trader knows that he/she needs to revise his/her business model and basically be reinvented. But how could that be done successfully?
It is about comprehensively understanding the changing buying behaviour of customers and entering into stimulating communication with them. This is the prerequisite for sustainable customer loyalty. In order to implement this soundly, special IT infrastructure is required in terms of its functions.
Both DRS AG’s team and solutions are 100 percent focussed on the trade sector. As a result, trading companies have a partner at their side whose staff are able to discuss on a level playing field (as a result of their competence) as well as in the same language.