16.12.2021

Delivery services – from customer service to omni-channel business model

What should go where, when and how? The business models of delivery services revolve around these core questions in the B2B and B2C sectors.

But the trick is in the detail: to ensure smooth interaction of all individual workflow modules from ordering to delivery, the coordination of these complex processes is of strategic importance. Through mobile applications, the entire logistics and delivery processes become digitalised and transparent. This saves time and strengthens customer loyalty by increasing reliability and punctuality.

Delivery services have a long tradition – whether for domestic use or in the course of normal business between companies for the delivery of ordered goods. Not least due to the corona pandemic, the expectations and demands on delivery services have increased. Companies that digitise their delivery service can synchronise all processes, control them flexibly and handle them automatically if they use the appropriate software. They have complete transparency over all individual steps at all times. This saves time and money and ensures customer satisfaction.

 

 

Other news


08.08.2022

drs//POS: Flexible cash register for the beverage market

In the 7/2022 issue of Getränkefachgroßhandel from Sachon Verlag, various cash register systems for the beverage trade are presented. drs//POS as flexible cash register software for the retail trade enables the mapping of the most diverse scenarios and thereby fulfils all requirements of the beverage trade.


07.07.2022

Interview with the Board of DRS AG

The Wirtschaftsforum published an interview with Uli Schäfer and Andreas Nebel, board members of DRS AG, about the future of trade.


23.06.2022

DRS AG got again awarded as Gold Partner of LS Retail

Once again this year, DRS Deutsche Retail Services AG was awarded the status of LS Retail Gold Partner. This status is reserved for companies that have achieved remarkable success both in sales and especially in project implementation. Thanks to its comprehensive retail expertise and proximity to customers, DRS AG embodies the ideal partner for LS Retail with access to the retail target market.


13.06.2022

EuroCIS 2022 – a complete success in presence

After a two-year break, EuroCIS took place again in presence. This gave DRS the opportunity to present its innovations in Düsseldorf and cultivate personal contacts.


17.05.2022

Our portfolio at EuroCIS 2022

After a long break, the leading trade fair for retail technology, EuroCIS, is finally taking place again. From 31 May to 2 June, numerous international exhibitors will welcome visitors and show their solutions from the field of technologies for retail.


03.05.2022

Efficient merchandise management

Merchandise management is of central importance for every retail company. Intelligent software, ideally also optimised for mobile devices, supports companies in this.